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Frequently Asked Questions
Q: Are you a trading company or a factory?
A: We are a factory covering 20,000 square meters. You are welcome to visit our facility and our exhibition booths during major furniture fairs.
Q: Do you have a showroom?
A: Yes, we have a showroom building covering 4,000 square meters with many items on display.
Q: Do you offer samples and what are the charges?
A: We offer samples for a fee. However, if you place an order for a full container in the future, the sample fee will be returned to you.
Q: Do you offer customized product services?
A: Yes, customized products are available. You can send your design pictures and detailed information, and we will work with our professional designers to create the product you want.
Q: What is your minimum order quantity (MOQ)?
A: Our minimum order quantity is 5 sets.
Q: What are your payment terms and guarantee?
A: We require a 30% deposit for standard products and a 50% deposit for custom items. Balance is due before shipment. We provide a 1-year warranty on the product and a 2-year warranty on the internal iron frame structure.
Govind Sofa
